Creating the Wedge for Medicare - Patient Education & Activity for Retention

This Patient Retention session will share best practices health centers can take to retain, and even grow, their senior Medicare patient population.  

Learning Objectives:

• Identify strategies FQHCs can use to retain existing Medicare patients, including those in MA plans.
• Describe best practices for growing the senior patient population through outreach, partnerships, and patient experience.
• Explain how aligning clinical, operational, and marketing efforts can strengthen long-term Medicare performance.

Target Audience:

CEOs, COOs, Tech Staff, Clinical Operations Staff

Presenters:

Michael Ceballos, MBA, Senior Director, Facktor

Alanna Mack, Facktor