Leadership Track

The Leadership Track is made up of sessions that will focus on timely and practical tips and tools to help Tennessee community health centers stabilize and chart their go-forward path in response to this incredibly disruptive and challenging crisis we are all trying to personally and professionally navigate. 

Organizational and Operational Agility & Excellence Wednesday, May 27, 2020 10 - 11:30 a.m. Central Overview Adjustments to your strategic priorities, fiscal health, and service/staffing structure are required to successfully overcome hardship and create a financially sustainable model for the future. Offer an overview of the why, what and how of leaders executing strategic agility in health care Discuss a balanced approach to strategic agility and consistency in driving organizational results Describe two examples to put into practice:  Change in organizational structure Cost-benefit analysis for evaluating risk of agility About the Speaker  Jackie Gaines, StuderGroup Jackie Gaines, MS, RN, is a senior executive, national speaker and best-selling author with a progressive career encompassing more than 40 years of sustained leadership and accomplishments with major health systems and organizations. She has dedicated most of her career to the advancement of quality healthcare programs throughout the United States, particularly those focused on the care of the poor and underserved. Gaines travels all over the country telling her story and sharing the leadership lessons learned throughout her career. She also continues to give back to the community by serving on numerous boards and task forces.

Change Management and Leadership Wednesday, June 17, 2020 10 - 11:30 a.m. Central​ Overview Practical blocking and tackling leadership techniques will prepare leaders to manage resistance to change and build a team that leans into the transformational change required to improve performance. Discuss the impact of change in healthcare today Offer practical tips for leaders to manage through change Identify the eight sequential steps in managing change Review the importance of self-reflection as a critical element of leadership success About the Speaker  Jackie Gaines, StuderGroup Jackie Gaines, MS, RN, is a senior executive, national speaker and best-selling author with a progressive career encompassing more than 40 years of sustained leadership and accomplishments with major health systems and organizations. She has dedicated most of her career to the advancement of quality healthcare programs throughout the United States, particularly those focused on the care of the poor and underserved. Gaines travels all over the country telling her story and sharing the leadership lessons learned throughout her career. She also continues to give back to the community by serving on numerous boards and task forces.

Workforce Engagement & Retention Tuesday, June 30, 2020 10 - 11:30 a.m. Central​ Overview Leading practice communication techniques customized to the current environment and future state will create a more stable workforce and reconnect them to the mission, vision, values, and goals of the organization. Understand why engagement matters and how it can positively or negatively affect organizational performance Recognize the difference between satisfaction and engagement Review the engagement model that begins with engaged leadership Learn communication strategies to increase engagement during times of high stress About the Speaker  Jackie Gaines, StuderGroup Jackie Gaines, MS, RN, is a senior executive, national speaker and best-selling author with a progressive career encompassing more than 40 years of sustained leadership and accomplishments with major health systems and organizations. She has dedicated most of her career to the advancement of quality healthcare programs throughout the United States, particularly those focused on the care of the poor and underserved. Gaines travels all over the country telling her story and sharing the leadership lessons learned throughout her career. She also continues to give back to the community by serving on numerous boards and task forces.

Building a Culture of Inclusion Wednesday, August 12, 2020 10 - 11:30 a.m. Central​ Overview Transforming your culture to support a more inclusive environment for your team members, patients, and communities requires an intentional strategy and commitment to integrate equity and inclusion into all aspects of the organization and your leadership approach. Recognize the business imperative of cultural competency and inclusion in the workplace. Define the role leaders play to create a more inclusive environment within the teams you lead. Create awareness of biases we may hold that impact our actions as leaders. Understand how to assess how well your organization has integrated cultural competency and inclusion leading practices. Review an example road map to build a culture of inclusion from a healthcare organization in South Florida. Describe at least two ways of integrating cultural competency and inclusion in the workplace.  ​About the Speaker  Jackie Gaines, StuderGroup Jackie Gaines, MS, RN, is a senior executive, national speaker and best-selling author with a progressive career encompassing more than 40 years of sustained leadership and accomplishments with major health systems and organizations. She has dedicated most of her career to the advancement of quality healthcare programs throughout the United States, particularly those focused on the care of the poor and underserved. Gaines travels all over the country telling her story and sharing the leadership lessons learned throughout her career. She also continues to give back to the community by serving on numerous boards and task forces.

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