Resources

There are many Outreach and Enrollment resources available to assisters and consumers:

For Assisters
For Individuals and Families
Tax Resources
Helpful Phone Numbers and Links
Contact Us

 

FOR ASSISTERS

TPCA Trainings

Open Enrollment 6 Training (October 25, 2018)

• Insurance Carriers and Plans, State and Federal Policy Updates | Mary Moore, Family and Children’s Services
• Application Tips and Tricks / Complex Cases | Mary Moore, Family and Children’s Services

TennCare Redetermination Webinar (January 22, 2018)

• Webinar Recording
• Presentation

Open Enrollment 5 Updates Webinar (October 26, 2017)

• Webinar Recording

Preparing for Open Enrollment 5 (September 6-7, 2017)

• Open Enrollment 5 Training Powerpoints, Handouts, and Recordings

Open Enrollment 4 (August 31 - September 1, 2016)

• Open Enrollment 4 Training PowerPoints and Handouts

Open Enrollment 4 Webinar (October 27, 2016)

• Webinar Recording
• TJC Presentation
• TPCA Presentation

TPCA Toolkits

• 2015 Toolkit for Enrollment Assisters
• 2015 LGBT Toolkit

Enrollment Resources

• Get Covered Tenn
• Get Covered America
• CMS Marketplace Resources
• Center for Budget and Policy Priorities (CBPP) (Also known as Beyond the Basics)
  o CBPP FAQs
  o CBPP The Health Care Assister’s Guide to Tax Rules
• In the Loop (You must be an assister and sign up to see content)
  o In the Loop Resources
• Tennessee Justice Center
  o Tennessee Justice Center’s Enrollment Assistance page
  o Tennessee Justice Center’s Advocates’ Resources page
• Families USA Enrollment Assister Resource Center
• Kaiser Family Foundation
  o Kaiser Family Foundations FAQs
• Robert Wood Johnson’s Navigator (or Assister) Resource Guide
• NHeLP’s Advocate’s Guide to MAGI
• National Disability Navigator Resource Collaborative Fact Sheets

Tennessee Insurance Carrier Resources

• 2018 Blue Cross Blue Shield of Tennessee Presentation
• 2018 Cigna Presentation
• 2018 Oscar Presentation
• Tennessee Department of Commerce and Insurance 2018 Rating Area Plans and Rates
• 2018 ACA Carrier Contact Numbers

Health Center Assister Resource

• Bureau of Primary Health Care (BPHC) O&E page

TennCare Resources

• TennCare - TN.gov
  • Member/ Applicant Resources
    • How to Apply
    • Eligibility Appeals
    • Medical Appeals
  • Long-Term Services and Supports
• CoverKids
  • CoverKids Eligibility
  • CoverKids Application
  • Health Care & Finance Administration (HCFA) Authorization Forms (use Organization form)
  • Appeals
  • FAQs
• Tennessee Justice Center
  • Appeals
  • CHOICES
  • Coverage for Kids
  • Delays
  • Enrollment Questions
  • Insure Tennessee
  • TennCare Redetermination
  • TJC Assister Resources
  • TJC Trainings

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INDIVIDUALS AND FAMILIES

Applying in the Marketplace

• Healthcare.gov

TennCare

• TennCare Eligibility
• Apply for TennCare
• Pregnant?
• Appeal TennCare Decision or Delay of Decision
• Tennessee Justice Center

CoverKids

• Apply for CoverKids
• Tennessee Justice Center

Get Help Enrolling

• Find Local Help
• Get Covered Connector

Using Coverage

• From Coverage to Care: A Roadmap to Better Care and a Healthier You
• Health Insurance Glossary and Examples
• How Cost-Sharing Works Chart

Videos

• Health Insurance Explained: The YouToons Have It Covered
• YouToons Get Ready for Obamacare

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TAX RESOURCES

Forms

• Form 1095 A - Health Insurance Marketplace Statement. 1095 A instructions can be found here.
• Form 1095 B - Health Coverage. 1095 B instructions can be found here.
• Form 1095 C - Employer-Provided Health Insurance Offer and Coverage. Form 1095 C instructions can be found here.
• Form 8962 - Premium Tax Credits. Instructions can be found here.
• Form 8965 - Exemptions. Instructions can be found here.

Resources

• IRS - Affordable Care Act Tax Provisions
• IRS - YouTube Channel
• CMS - Tax Information
• Marketplace - My Tax Checklist
• The Health Care Law and Your Taxes
• Families USA - How Getting Financial Assistance to Pay for Health Insurance Affects Your Taxes
• ConsumersUnion - Health Insurance & Tax Credits: What to Do at Tax Time
• ConsumersUnion - Premium Tax Credits and Tax Reconciliation

Tax Assistance

• Free Tax Return Preparation for Qualifying Taxpayers
• United Way 2-1-1

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HELPFUL PHONE NUMBERS AND LINKS

Applying for Coverage or Assistance

• Get Covered Connector - (844) 644-5443; TTY (855) 889-4325; for Nashville-area assistance (615) 724-1339
• Health Insurance Marketplace (HealthCare.gov) - (800) 318-2596; TTY (855) 889-4325
• Tennessee Health Connection (For assistance with TennCare) - (855) 259-0701
• CoverKids - 1-866-620-8864
• Health Assist - Toll-free (800) 269-4038; English (615) 313-9972; Spanish (615) 227-7568, Arabic/Kurdish (615) 313-9840, Bosnian/Croatian/Serbian (615) 313-9382

Assistance with TennCare and CoverKids Issues

• Tennessee Justice Center - (615) 255-0331; toll-free (877) 608-1009

Community Resources

• Tennessee Association of Alcohol, Drug & Other Addiction Services (TAADAS) - REDLINE: toll-free (800) 889-9789; 24/7 drug and addition services
• Tennessee Health Care Campaign - Toll free (877), Local Office (615) 431-7083
• United Way 2-1-1, or dial 2-1-1

State Offices

• Find Your Legislator
• Map of Local Area Agency on Aging and Disability Offices
• State Health Insurance Program (SHIP), Medicare Information and Counseling, Toll free (877) 801-0044 
• Tennessee Department of Commerce and Insurance - (615) 741-2176
• Department of Health

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CONTACT US

For more information about Outreach and Enrollment, please contact us at (615) 425-5852.

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