Event Calendar

Start Date: 8/16/2022 8:00 AM CDT
End Date: 8/18/2022 5:00 PM CDT

Venue Name: Tennessee Primary Care Association

Location:

Organization Name: Tennessee Primary Care Association

Contact:

TPCA will be hosting a 3-day Advanced Lean Healthcare training session August 16-18, 2022. The $65 registration fee includes light breakfast snacks and lunch for each day of the training session.

SESSION DESCRIPTION

You’ve done the lean basics. You’ve observed work, fixed the broken equipment, rearranged the supplies, and started defining new standard work. Now you are having problems with sustaining the straight-forward improvements or identifying, prioritizing, and solving the remaining, more complex problems throughout a department, clinic or entire hospital.   Join us for this 3-day intensive program that will give participants a hands-on, learn-by-doing experience in learning and applying advanced lean tools to sustain and continuously improve organizational performance and team engagement.

LEARNING OBJECTIVES

Write detailed standard work documentation using Job Breakdown format.  Describe different types of metrics and their appropriate uses in improvement efforts.  Create a Pareto chart for prioritizing improvement activities.  Define special and common cause variation and describe the appropriate response to each.  Construct a run chart and test it for stability.  Utilize a Histogram to investigate variation in process performance.  Explain the need for management systems and behaviors to sustain gains from improvement activities.  Describe huddle boards and performance boards to sustain gains and drive continued improvement.  Describe leadership standard work and the leader’s role in a mature lean culture.  Describe the differences and benefits of coaching and commanding leadership styles and when each style is appropriate.  Display social style versatility that supports the development of strong coaching relationships and engages the strengths of others toward improvement.  Ask powerful coaching questions utilizing multiple styles of inquiry to support sustaining improvement.

INTENDED AUDIENCE

Quality Improvement Operations Care Coordination Information Technology C-Suite Anyone else that is involved in transformation work at your health center