Start Date: 8/16/2022 8:00 AM CDT
End Date: 8/18/2022 5:00 PM CDT
Venue Name: Tennessee Primary Care Association
Location:
710 Spence Lane
Nashville, TN United States 37217
Organization Name:
Tennessee Primary Care Association
Contact:
TPCA will be hosting a 3-day Advanced Lean Healthcare training session August 16-18, 2022. The $65 registration fee includes light breakfast snacks and lunch for each day of the training session. |
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SESSION DESCRIPTION |
You’ve done the lean basics. You’ve observed work, fixed the broken equipment, rearranged the supplies, and started defining new standard work. Now you are having problems with sustaining the straight-forward improvements or identifying, prioritizing, and solving the remaining, more complex problems throughout a department, clinic or entire hospital.
Join us for this 3-day intensive program that will give participants a hands-on, learn-by-doing experience in learning and applying advanced lean tools to sustain and continuously improve organizational performance and team engagement. |
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LEARNING OBJECTIVES |
- Write detailed standard work documentation using Job Breakdown format.
- Describe different types of metrics and their appropriate uses in improvement efforts.
- Create a Pareto chart for prioritizing improvement activities.
- Define special and common cause variation and describe the appropriate response to each.
- Construct a run chart and test it for stability.
- Utilize a Histogram to investigate variation in process performance.
- Explain the need for management systems and behaviors to sustain gains from improvement activities.
- Describe huddle boards and performance boards to sustain gains and drive continued improvement.
- Describe leadership standard work and the leader’s role in a mature lean culture.
- Describe the differences and benefits of coaching and commanding leadership styles and when each style is appropriate.
- Display social style versatility that supports the development of strong coaching relationships and engages the strengths of others toward improvement.
- Ask powerful coaching questions utilizing multiple styles of inquiry to support sustaining improvement.
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INTENDED AUDIENCE |
- Quality Improvement
- Operations
- Care Coordination
- Information Technology
- C-Suite
- Anyone else that is involved in transformation work at your health center
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