Start Date: 4/18/2018 10:00 AM CST
End Date: 4/18/2018 11:00 AM CST
Venue Name: TPCA Conference Center: Webinar
Tennessee Primary Care Association
In any organization, data is important as it drives our daily and strategic decisions. Retention of staff is critical to meet the needs of patients in the future. To improve retention, we must focus on what the data is telling us and make necessary adjustments. During this first webinar, consultant Ann Hogan will discuss which HR metrics to collect, what they mean, and what to focus on to improve retention.
Facilitator: Ann Hogan
- Learn the importance of collecting HR Metric data
- Learn how to analyze the results
- Develop areas to focus on to improve your retention rates
Ann has over 25 years’ experience in the Human Resources field, including: training, employee relations, benefits and compensation management, credentialing, conflict resolution, and employee development and strategic planning.
Ann is a certified Senior Professional in Human Resources through the Human Resource Certification Institute and is professional member of the Society of Human Resource Management, the American Society of Healthcare Human Resources Administration, and the American Society of Training.
Ann is a graduate of Metropolitan State College of Denver with a Bachelor of Science degree in Management and has a Master’s Degree in Education and Human Resource Studies from Colorado State University with a focus on Organizational Performance and Change. She is also a graduate of the 2011 University of Washington Community Health Leadership Institute Certificate Program and in 2012 she completed the Geiger Gibson Fellowship Program through The George Washington University.
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