Mercy Community Healthcare Expands, Renovates Facilities
(from the Tennessean)
Wednesday, May 3, 2017

Section: People & Places in the News, April/May 2017

Mercy Community Healthcare has expanded and renovated its offices in Franklin’s Williamson Square. The health care provider has added a new patient and family support center and renovated its counseling center and health center.

It took about a year to complete the $685,000 project.

“First and foremost our patients are uninsured or underinsured,” said CEO Cindy Siler. About 70 percent of Mercy’s patients are uninsured or have TennCare.

“Our patients now have a state of the art location to have access to primary care,” Siler said.

“This is a blessing in itself,” she said, "that we can show care and compassion in a location that also respects the patients and families.”

The new patient and family support center consolidates administrative work in one building, including legal services, insurance certification, accounting and billing, and referrals to specialized health care and nonprofits.

Mercy’s Counseling Center has a new interactive therapy room for parents and children. 

Mercy's Health Center provides primary care for children and adults and psychiatry services.
An in-house pharmacy was also added in the expansion.

Mercy’s Children’s Clinic started in 1999 in a 2,400-square-foot house in downtown Franklin. With the expansion, the health care group is up to 17,000 square feet.

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